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LAWLTA

Chromatic Games
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Posts posted by LAWLTA


  1. FREQUENTLY ASKED QUESTIONS

    Here you can see what a lot of Defenders have been asking about Dungeon Defenders: Awakened. We’ll be sure to add to this as questions come in frequently!

    What is Dungeon Defenders: Awakened?
    DD:A is a return to our roots, capturing the soul of Dungeon Defenders and bringing it into 2019. This means all new models for everything in the game, brand new maps, new enemies, new weapons, new challenges, and so much more! It's not a simple remake, it goes beyond to give our players what they deserve!

    Where can I preorder Dungeon Defenders: Awakened?
    On our preorder store, located here!

    What platforms is Dungeon Defenders: Awakened on?
    In February we're releasing on PC and Nintendo Switch, with PlayStation 4 and Xbox One following soon after.
     

    Will all platforms receive the same updates?
    Yes, we're going to be providing updates on all platforms very close to one another, if not at the exact same time.
     

    Is Dungeon Defenders: Awakened free-to-play?
    Nope! It's a retail product, meaning you purchase the full game.
     

    Is there going to be DLC?
    Yes!
     

    Are there going to be MICROTRANSACTIONS?
    NOPE! Any additional content will be provided in the form of purchasable DLC (downloadable content), similar to the original Dungeon Defenders.
     

    What's going to be in the DLC?
    Quite a lot of content. We're not going to be discussing it just yet, but it will be considerable in size to the Lost Eternia Shards DLC content, potentially larger.
     

    Is there going to be Cross Play?
    Eventually we would like to provide this, but for now it is not something that is coming with DD:A. We are bringing Cross Saves though!


    What are Cross Saves?
    Cross Saves allow you to take your DD:A progress with you to any other platform DD:A is available on. This means if you play on your PC, and you want to carry your save over to your Switch copy, you can! At the desk, on your couch, or on the go, you can defend Etheria!


    I preordered, how do I receive my game code?
    All codes will be sent via email, PC versions will have their beta codes converted to release versions, with consolve versions being sent additionally on their respective releases. This ensures that you're able to download the game without any issues.

    Are there physical versions of the game?
    For the release, we are going to be a digital download only. It sure would be sweet to get a physical version one eventually!
     

    Is Dungeon Defenders: Awakened online only?
    You can play Dungeon Defenders: Awakened online and offline with local co-op.
     

    Is this just another Dungeon Defenders: Eternity?
    The short answer is no. The longer answer is HELL no. DD:E was a different product entirely. We have no plans to repeat history when it comes to that.
     

    We came up with Dungeon Defenders: Awakened as our first smaller-scope project as a new team, to get back to our roots, and give players what they have been asking for!
     

    Who is Chromatic Games?
    We're a completely employee-owned studio making all decisions in-house. We're a mix of old, recent, and new developers that have played and worked countless hours on the Dungeon Defenders series geared to provide the greatest Dungeon Defenders experience to date.
     

    Do you have plans to combat cheating?
    Yes, we've been exploring multiple options to make DD:A fair for those who play!
     

    Is DD:A more like DD1 or DD2?
    We're aiming to capture the magic for Dungeon Defenders, providing an up-to-date experience. Lessons learned from developing Dungeon Defenders and Dungeon Defenders II are guiding us into making a player-first experience that we hope blows your mind!
     

    How many heroes are releasing with Dungeon Defenders: Awakened?
    The base four come with the base game. Additional heroes are planned to be added with DLC.
     

    How many maps are there going to be?
    A total of at least 15 come with the release, with many new locations that Defenders have not seen before!
     


  2. DEFENDERS!

    Last week we deployed a hotfix to address an issue with gear not dropping correctly, specifically with mods missing. This morning we got an update out for PlayStation 4 Defenders. We are currently waiting on certification for Xbox One Defenders, with approval coming later next week. We'll be sure to keep you posted on this as it progresses.

    For Etheria!

    Chromatic Games

    • Like 1

  3. 9 hours ago, dizzydiana said:

    @LAWLTA, Any update on when  we are likely to receive our gems or an ETA when physical goods will be shipped? No rush just curious as nothing has been mentioned since this post was made.

    Gems is going to be when we lock orders (which we're giving time on that still, as we still have people changing their tiers, and we cannot do so after orders are locked). Physical goods are closer to release.

    • Thanks 1

  4. On 7/15/2019 at 12:08 PM, Jaws_420 said:

    Lol, let's all get food and sit outside CG's windows and just stare in as we eat our lunch... Arby's preferred, as they need inspiration for the big crossover event. 

    I'll build a pulley system, if you want to pay tribute with big beef and cheddars, and we then wheel down concept art.

     

    As for the original question, we'll be getting things sent out shortly for lunch dates. The idea would be to try and have lunch with individuals, instead of large groups. Give that special attention <3

    • Like 3
    • Haha 3

  5. It's something we're working on getting fixed. We plan to have a patch out by the end of the week to rectify this. It's only on EU PS4, it's a very specific issue that we're working very diligently on to get up and running.


  6.  

    DEFENDERS

    We released a patch today for PC and PS4, with Xbox coming later today. This patch is providing new costume content, as well as a small bug fix. The majority of this content is for our Kickstarter backers, with a brand new costume available to all as well!

    Costumes

    For the “Etherian Beta Tester” and up tiers, you will receive the Corrupted Gunwitch costume (as well as a Gunwitch code if you don’t have her unlocked):
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    For the “Etherian VIP” and up backers, you will receive the Golden costumes for each of the base four heroes:
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    For the “Ultimate” Tavern and up tiers, you will receive the Crystalline costumes:
    -D1QxeuaN1OouFet5LjiWbTdavZDKdauzKiwijgd

    We just added these costumes to the game, and will be sending redeem codes out next week. This is to ensure that everyone receives the update and does not run into any issues redeeming their codes.

    Also, available now on the Emporium is the Underworld Mystic!
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    Bug Fixes

    • The Wayfarer has boxed up his winter holidays clothing and is back to his normal business attire.

    What’s Next
    This patch was focused on preparation for getting rewards out to our loyal backers, but fear not! We’re currently working on some challenging content for some of our most tested Defenders currently. The progress is incredibly exciting, and we can’t wait to share more with you. In the coming weeks we will have more information for you!

    We recently released an update on our Dungeon Defenders: Awakened progress, and will be sharing more each month. If you haven’t had a chance to check out our progress, click here for more info.

    Social Defenders
    To get reliable updates on what’s to come, be sure to check out our social platforms for the latest juiciest beans to be spilled:

    The entire team has had a blast making this content, we cannot wait for all of you to get your hands on our next update. Stay tuned for more info soon!

    For Etheria!

    The Dungeon Defenders II Team

    • Like 3

  7. We're going to have a big update this Friday that outlines EVERYTHING we've been working on and how we've evolved as a studio. We agree that we've been silent for a longer time than we'd want, which we'll explain why in our update. While we're not probably going to be providing weekly updates, we are going to have a lot more stuff to show off in the coming months. We'll be showing the actual hero concepts this week, and then ramping up the stuff we're showing off more and more.

    • Like 5
    • Thanks 2
    • Haha 1

  8. 6 hours ago, LemonyNebula said:

    Why are gems the best option instead of the ability to refund just the physical products?

    We have the option to lower the tier, but why does lowering the tier leave your refund stuck as credit in backerkit?

    This problem is all down to you guys not preparing enough by arranging delivery or estimates and not telling the backers about delivery even though the process tells you you should.

    The backers really shouldn't be out of pocket at all for something that was so preventable.

     

    If you lower your tier and don't plan on spending any credits on additional copies or merchandise, contact preorder@chromatic.games to do so, letting them know which tier you wish to lower it to, and they will refund the difference. Doing it through Backerkit provides funds so that people can lower their tier and potentially purchase another copy of the game (which is why the credit is applied).

    • Thanks 2

  9. We send the keys out in a weekly batch (usually on Mondays, this week it was delayed to Thursday). So if you haven't received your keys, send an e-mail to preorder@chromatic.games if you bought it over a week ago and still have not received your keys.

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