Can't Connect to TrendyNet Instructions

Hey Dungeon Lovers,

So you can’t connect to TrendyNet? This could be one of many reasons. The first step is to check TrendyNet's status to see if it's reportedly down. TrendyNet Status. You can also check for Steam downtime.

The second step to figuring out what your case may be is to create a Log File of an attempt to connect to TrendyNet. You can do this by visiting the following thread:
http://forums.trendyent.com/showthread.php?4797-Submitting-Crash-Dump-Files-and-Logs

Remember, you are getting a Log File, not a Crash Dump File.

Once you have the Log File, open it up in Notepad.

Use “Ctrl+F” and type in “CFS: EVENT”

This will bring you to the error you are receiving and will look something like one of the following:

CFS: EVENT CFS_OnLoginError: ERROR 15 MESSAGE User authentication failed, user banned
or
CFS: EVENT CFS_OnLoginError: ERROR 116 MESSAGE HTTP Error 116 Status Text: 'Open URL Failed: Wininet Error Code: 2

Now that you know what the problem is, you can begin to resolve it.

If you received “ERROR 15 MESSAGE User authentication failed, user banned” then you have been banned from TrendyNet. If you do not know why you were banned, send an e-mail to [email]feedback@trendyent.com[/email] with a link to your Steam profile and ask him politely to look into your case.

If you received “ERROR 116 MESSAGE HTTP Error” then you have not been banned, but there is most likely an issue with your “Work Offline” mode, Anti-Virus, or Firewall. These errors will be accompanied with a Wininet error code.

The first step is to identify your code. The following is a link to a webpage with descriptions of Wininet error codes and what causes them:
http://support.microsoft.com/kb/193625

Next, you should be able to determine a solution to your specific codes.

The most common that I have seen is Wininet error code 2, which can be solved through the following steps:

On the desktop,
• Click on the Start button
• Internet Explorer
• Tools
• Work offline, this is probably ticked, please untick this

Now again click on
• Tools
• Internet options
• Connections tab
• Select the box that says ‘Never dial a connection’

This should now allow you to connect to TrendyNet.

***Log: CFS: EVENT CFS_OnFileLoadError: ERROR 0 MESSAGE A connection was successfully established with the server, but then an error occurred during the login process. (provider: TCP Provider, error: 0 - An existing connection was forcibly closed by the remote host.)***

This was an issue this morning that people were getting due to a full database error. It should be fixed now. Just let me know if you are still having issues.



If you cannot find a solution online to your specific Wininet error, you should try adding Dungeon Defenders to your allowed programs in your Anti-Virus program and Firewall. If that doesn’t work, try disabling your Firewall and Anti-Virus program to see if that helps.

If you have any questions, feel free to post a new thread asking for help.

Thanks and happy gaming!

*UPDATED* with info on "CFS: EVENT CFS_OnFileLoadError: ERROR 0 MESSAGE"

[quote]CFS: EVENT CFS_OnLoginError: ERROR 116 MESSAGE HTTP Error 116
Status Text: 'Open URL Failed: Wininet Error Code: 12007[/quote]

This can mean a DNS issue and may need to be set manually via your hosts file.

A how to guide here: http://www.howtogeek.com/howto/27350/beginner-geek-how-to-edit-your-hosts-file/

So basically follow the windows instructions in there but instead of settings:

0.0.0.0 www.facebook.com

you'll set

70.37.81.89 ddcloudfs.cloudapp.net

[quote]Log: CFS: EVENT CFS_OnLoginError: ERROR 14 MESSAGE User authentication failed: last response[/quote]

This means that TrendyNet's authentication has gone now and you will need to wait a bit before it comes back online. Usually no longer than an hour.

Failed to connect to TrendyNet

Here is the error in my log:

Log: CFS: EVENT CFS_OnLoginError: ERROR 14 MESSAGE User authentication failed: last response - RESPONSE Error URL http://ddcloudfs.cloudapp.net/Authenticate.ashx?usernamehex={hex_username}&password={hashed_password}&cdkey=nocdkey&providerID=76561198009372948&language=EN&clientVersion=8

I have no idea what error 14 is.

I am also getting error 14 and cannot connect. Any help would be appreciated as I was able to connect last night and my computer hasn't been turned off since then.

Getting Error 14 as well

Same error 14 for me as well. It says ftp password incorrect? I dunno, worked fine yesterday

Ditto

I'm having the same issue. Logging on has been working for me for a few weeks now, and it ceased to work with no changes to my system, I suspect some sort of server issue...

Here is the error in my log:

Log: CFS: EVENT CFS_OnLoginError: ERROR 14 MESSAGE User authentication failed: last response - RESPONSE Error URL http://ddcloudfs.cloudapp.net/Authenticate.ashx?usernamehex={hex_username}&password={hashed_password}&cdkey=nocdkey&providerID=76561198009372948&language=EN&clientVersion=8

I have no idea what error 14 is.

was working fine all day can't log in now

Log: CFS: EVENT CFS_OnLoginError: ERROR 14 MESSAGE User authentication failed: last response - RESPONSE Error URL

guys I just got in, been trying things for last 15 mins and something in this combination worked. Reset computer, reset router, launched game but went into config and changed to windowed mode, then when game launched I went to online and went to open. Proceeded to join a game, quit... but not close the game, then went back to online, and closed and it worked. I'm in now

Has the same error, seems like it's a very recent thing that just happened to the server maybe?

EDIT: nevermind, no problems now

Just updated but Error 14 means TrendyNet could no longer authenticate player logins so you guys were unable to login. Everything should be fine now though :)

tried to log in for the last 20 minuets...

Log: CFS: EVENT CFS_OnLoginError: ERROR 14 MESSAGE User authentication failed: last response - RESPONSE Error URL ...
And the content of the response URL: {"errorCode":14,"message":"User authentication failed: last response - ","requestType":"Authenticate","type":"Error"}

same here, already sent and email to peter.

Same here, never had any issues before today, worked just fine at 2am this morning.

Dito: Log: CFS: EVENT CFS_OnLoginError: ERROR 14 MESSAGE User authentication failed: last response - RESPONSE Error URL http://ddcloudfs.cloudapp.net/Authenticate.ashx?usernamehex=&password=&cdkey=nocdkey&providerID=76561197960381641&language=EN&clientVersion=8

Worked fine until now. :(

Yet another error 14

I too am currently prevented from defending dungeons by this "error 14".
Would just like a confirmation that the error isn't on my end, as it sounds like it isn't, or maybe just a date when I should try again.

I too am currently prevented from defending dungeons by this "error 14".
Would just like a confirmation that the error isn't on my end, as it sounds like it isn't, or maybe just a date when I should try again.

+1. Everything this guy said. This guy speaks for me. Me too.

Earlier today I encountered the following problem. I tried to enter online ranked but it gave me error message "Failed To Connect To TrendyNet". Then I made a log file of it and it said "Log: CFS: EVENT CFS_OnLoginError: ERROR 14 MESSAGE User authentication failed: last response - RESPONSE Error URL http://ddcloudfs.cloudapp.net/Authenticate.ashx?usernamehex=456e6467616d65&password=14000000b..."

Maybe it was just a coincidence but I got this problem fixed in the following way. Open steam library -> Right click Dungeon Defenders -> Select properties -> Open Local Files tab -> Then I pressed "Defragment of cache files" and after that "Verify Integrity of Game Cache". When it finished verifying integrity of Game Cache it said something like "Verifying 6 files failed, getting new files" and when it loaded dungeon defenders, I tried to get online ranked and got in. Try this if you have the same problem. Hope it helps.

NVM Fixed.


I did this, but there isn't even a CSF: EVENT in it.
Here's my log: Log: Log file open, 01/27/12 16:51:23
Init: Version: 6262
Init: Epic Internal: 0
Init: Compiled (32-bit): Dec 22 2011 20:06:06
Init: Changelist: 450718
Init: Command line: -dowritelog
Init: Base directory: C:\Program Files (x86)\Steam\steamapps\common\dungeon defenders\Binaries\Win32\
Init: Character set: Unicode
DevConfig: GConfig::Find has loaded file: ..\..\UDKGame\Config\UDKEngine.ini
Init: Language extension: INT
DevConfig: GConfig::Find has loaded file: ..\..\UDKGame\Config\UDKInput.ini
Init: Computer: PETUR-HP
Init: User: Petur
Init: CPU Page size=4096, Processors=4
Init: High frequency timer resolution =2.047119 MHz
Init: Memory total: Physical=6.0GB Pagefile=12.0GB Virtual=4.0GB
Init: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
Init: WinSock: I am Petur-HP (192.168.1.91:0)
Init: Presizing for 120000 objects not considered by GC, pre-allocating 0 bytes.
Init: Object subsystem initialized
Init: OS stats:
Init: Windows 7 Service Pack 1
Init: RemoteDesktop=0
Init: Memory stats:
Init: Physical: 6130MB
Init: Virtual: 4095MB
Init: PageFile: 12259MB
Init: CPU stats:
Init: MeasuredPerformanceTime: 218.315 (stored result)
Init: Hyperthreaded: 1
Init: NumProcessorsPerCPU: 1
Init: NumLogicalProcessors: 4
Init: NumPhysicalProcessors: 8196
Init: MaxSpeed: 2100
Init: CurrentSpeed: 2100
Init: CoresPerProcessor: 8196
Init: IsOnBattery: 0
Init: BatteryLevel: -1
Init: Manufacturer: AMD
Init: CPUName: Unknown AMD CPU
Init: L1CacheSize: 64
Init: L2CacheSize: 1024
Init: Architecture: x86
Init: GPU stats:
Init: VendorID: 00001002
Init: DeviceID: 00006758
Init: DriverVersion: 8.17.10.1077
Init: DeviceName: AMD Radeon HD 6600 Series
Init: DriverName: aticfx32.dll
Init: PixelShaderVersion: 3
Init: VertexShaderVersion: 3
Init: VRAMQuantity: 1024
Init: DedicatedVRAM: 1010
Init: AdapterCount: 1
Init: SupportsHardwareTnL: 1
Init: GPU DeviceID not found in ini.
Init: Machine detected compatibility level: Composite: 4. CPU: 5. GPU: 4.
Init: Previous detected compatibility level: Composite: 4. CPU: 5. GPU: 4.
Log: Initializing FaceFX...
Log: FaceFX initialized:
Log: version : 1.7.3.1
Log: licensee: Unreal Engine 3 Licensee
Log: project : Unreal Engine 3 Project
Log: LOADING SUPPORT DLL WindowsTools.dll
Log: ... Loaded 164 shaders (2 legacy, 0 redundant)
Log: ... Loaded 42622 shaders (0 legacy, 0 redundant)
Log: Shader cache for RefShaderCache-PC-D3D-SM3 contains 4570 materials (0 redundant)
Log: Missing cached shader map for material M_Sand_Master_VertPaint, compiling.
Log: Can't compile M_Sand_Master_VertPaint with seekfree loading path on console, will attempt to use default material instead
Warning: Warning, Failed to compile Material EngineDebugMaterials.Testing.M_Sand_Master_VertPaint for platform PC-D3D-SM3, Default Material will be used in game.
Log: 122322 objects as part of root set at end of initial load.
Log: 0 out of 0 bytes used by permanent object pool.
Log: =============================
Log: CHECK YOUR GC PRE-ALLOCATIONS
Log: =============================
Log: Initializing Engine...
Warning: Warning, Failed to load 'PostProcessChain DunDefMisc.DunDefScenePostProcess': Failed to find object 'PostProcessChain DunDefMisc.DunDefScenePostProcess'
Warning: Warning, Failed to load 'PostProcessChain DunDefMisc.DunDefScenePostProcess': Failed to find object 'PostProcessChain DunDefMisc.DunDefScenePostProcess'
Warning: Warning, Failed to load 'PostProcessChain DunDefMisc.DunDefScenePostProcess': Failed to find object 'PostProcessChain DunDefMisc.DunDefScenePostProcess'
Warning: Warning, Failed to load 'PostProcessChain DunDefMisc.DunDefScenePostProcess': Failed to find object 'PostProcessChain DunDefMisc.DunDefScenePostProcess'
Init: UEngine initialized
Log: Object size..............: 60
Log: Property size............: 132
Log: Function size............: 176
Log: Actor size...............: 508
Log: ActorComponent size......: 96
Log: PrimitiveComponent size..: 464
Init: Using 'Speakers (Realtek High Definition Audio)' : 2 channels at 48 kHz using 32 bits per sample
Log: XAudio2Device: Allocated 32 sources
Log: XAudio2Device: CommonAudioPoolSize is set to 0 - disabling persistent pool for audio data
Init: XAudio2Device initialized.
Init: Client initialized
Log: UIScene size.............: 1412
Log: UIObject size............: 1136
Log: Looking for DLC...
Log: Found 2 DLC folders
Log: ----- Mod/DLC AdvancedTechDLC is safe!
Log: ----- Installing AdvancedTechDLC__UDKGame.ini
Log: ----- Installing AdvancedTechDLC__UDKGame.ini
Log: Merged DLC config file '..\..\UDKGame\DLC\PC\AdvancedTechDLC\AdvancedTechDLC__UDKGame.ini' into existing config '..\..\UDKGame\Config\UDKGame.ini'
Log: DunDefDLC - Forcing GameResourceDS config reload...
Log: ----- Mod/DLC EliteGearDLC is safe!
Log: ----- Installing EliteGearDLC__UDKGame.ini
Log: ----- Installing EliteGearDLC__UDKGame.ini
Log: Merged DLC config file '..\..\UDKGame\DLC\PC\EliteGearDLC\EliteGearDLC__UDKGame.ini' into existing config '..\..\UDKGame\Config\UDKGame.ini'
Log: DunDefDLC - Forcing GameResourceDS config reload...
ScriptLog: Script call stack:
Function UDKGame.DunDefViewportClient:Init
Function UDKGame.DunDefHeroManager:DoLoading
Function UDKGame.DunDefHeroManager:InitializeUserIds
Function UDKGame.DunDefHeroManager:RegisterUserID

Log: SerializeStorageObject(LOADING)
Log: SerializeStorageObject(LOADED IN MEM)
Log: SerializeStorageObject took 0.555903(MS)
Log: LoadStorageFile(1): loaded file on GUID:0x525F bIsRemote 0
ScriptWarning: Accessed None
DunDefHeroManager Transient.DunDefHeroManager_0
Function UDKGame.DunDefHeroManager:RefreshCores:0021
ScriptWarning: Accessed None 'Outer'
DunDefViewportClient Transient.DunDefEngine_0:DunDefViewportClient_0
Function UDKGame.DunDefViewportClient:GetPlayerController:0021
ScriptWarning: Accessed None
DunDefViewportClient Transient.DunDefEngine_0:DunDefViewportClient_0
Function UDKGame.DunDefViewportClient:SetSaturation:0034
ScriptWarning: Attempt to assign variable through None
DunDefViewportClient Transient.DunDefEngine_0:DunDefViewportClient_0
Function UDKGame.DunDefViewportClient:SetSaturation:0048
ScriptWarning: Accessed None 'theSceneClient'
DunDefViewportClient Transient.DunDefEngine_0:DunDefViewportClient_0
Function UDKGame.DunDefViewportClient:SetUIScalePercent:0035
ScriptWarning: Accessed None 'primaryPlayer'
DunDefHeroManager Transient.DunDefHeroManager_0
Function UDKGame.DunDefHeroManager:SetOptions:05F8
ScriptWarning: Accessed None
DunDefHeroManager Transient.DunDefHeroManager_0
Function UDKGame.DunDefHeroManager:SetOptions:060C
ScriptWarning: Accessed None
DunDefHeroManager Transient.DunDefHeroManager_0
Function UDKGame.DunDefHeroManager:RefreshOptionsForAll:0021
Log: LocalPlayer 0 - Failed to setup default post process...
ScriptWarning: Accessed None
DunDefGameReplicationInfo UDKGame.Default__DunDefGameReplicationInfo
Function UDKGame.DunDefGameReplicationInfo:IsInGameplayLevel:0033
ScriptWarning: Accessed None
DunDefViewportClient Transient.DunDefEngine_0:DunDefViewportClient_0
Function UDKGame.DunDefViewportClient:SetSaturation:0034
ScriptWarning: Attempt to assign variable through None
DunDefViewportClient Transient.DunDefEngine_0:DunDefViewportClient_0
Function UDKGame.DunDefViewportClient:SetSaturation:0048
ScriptWarning: Accessed None
DunDefGameReplicationInfo UDKGame.Default__DunDefGameReplicationInfo
Function UDKGame.DunDefGameReplicationInfo:IsInGameplayLevel:0033
ScriptWarning: Accessed None
DunDefSceneClient Transient.DunDefEngine_0:DunDefViewportClient_0.DunDefUIController_0.DunDefSceneClient_0
Function UDKGame.DunDefSceneClient:AdjustPerformanceForAddedPlayer:02DC
ScriptWarning: Accessed None
DunDefHeroManager Transient.DunDefHeroManager_0
Function UDKGame.DunDefHeroManager:GetCampaignLevelIndex:0053
ScriptWarning: Accessed None 'useActor'
DunDefSceneClient Transient.DunDefEngine_0:DunDefViewportClient_0.DunDefUIController_0.DunDefSceneClient_0
Function UDKGame.DunDefSceneClient:SetSHLights:000B
Log: UDunDefNativeViewportClient::SetParticleLODBias 0!!!
ScriptWarning: Accessed None 'Outer'
DunDefSceneClient Transient.DunDefEngine_0:DunDefViewportClient_0.DunDefUIController_0.DunDefSceneClient_0
Function UDKGame.DunDefSceneClient:SetLowParticles:007B
ScriptWarning: Accessed None 'theSceneClient'
DunDefViewportClient Transient.DunDefEngine_0:DunDefViewportClient_0
Function UDKGame.DunDefViewportClient:NotifyLocalPlayerAdded:0022
ScriptWarning: Accessed None 'Outer'
DunDefViewportClient Transient.DunDefEngine_0:DunDefViewportClient_0
Function UDKGame.DunDefViewportClient:GetPlayerController:0021
Log: LoadMap: DunDefEntry?Name=Player?team=255?Class=
Log: Virtual memory allocation size: 285.60 MByte (299470848 Bytes)
Log: Physical memory allocation size: 0.00 MByte (0 Bytes)
Log: Game class is 'Main'
Log: Primary PhysX scene will be in software.
Log: Creating Primary PhysX Scene.
Log: Bringing World DunDefEntry.TheWorld up for play (0) at 2012.01.27-16.51.30
Log: UDunDefNativeViewportClient::SetParticleLODBias 0!!!
Log: SerializeStorageObject(SAVING)
Log: SerializeStorageObject(Serialize) 0.405449(MS)
Log: SerializeStorageObject(StorageBytes) 0.442084(MS)
Log: SerializeStorageObject(SAVE CREATED): size:16760
Log: SerializeStorageObject took 0.493377(MS)
Log: Bringing up level for play took: 0.035288
Error: StartLocalVoiceProcessing(): Device is currently owned by another user
Error: StartLocalVoiceProcessing(): Device is currently owned by another user
Log: SAVE FILE(1): size 2819
ScriptWarning: Accessed None 'GameSettings'
Main DunDefEntry.TheWorld:PersistentLevel.Main_0
Function UDKGame.Main:PostLogin:0AB6
Log: ########### Finished loading level: 0.058070 seconds
Log: SAVE FILE(1): size 2819
Log: SAVE FILE(1): size 2819
Log: FCloudMemoryAchive: saved DunDefHeroes.dun
Init: Game engine initialized
Log: Initializing Engine Completed
Log: >>>>>>>>>>>>>> Initial startup: 14.45s <<<<<<<<<<<<<<<
Log: SeamlessTravel to: MenuLevel.udk
Log: Primary PhysX scene will be in software.
Log: Creating Primary PhysX Scene.
Log: Bringing World DunDefTransition.TheWorld up for play (0) at 2012.01.27-16.51.38
Log: Bringing up level for play took: 0.009776
Log: Game class is 'Main'
Log: Primary PhysX scene will be in software.
Log: Creating Primary PhysX Scene.
Log: Bringing World MenuLevel.TheWorld up for play (0) at 2012.01.27-16.51.39
Log: UDunDefNativeViewportClient::SetParticleLODBias 0!!!
Log: SerializeStorageObject(SAVING)
Log: SerializeStorageObject(Serialize) 0.434756(MS)
Log: SerializeStorageObject(StorageBytes) 0.485558(MS)
Log: SerializeStorageObject(SAVE CREATED): size:16760
Log: SerializeStorageObject took 0.549063(MS)
Log: Bringing up level for play took: 0.062590
ScriptWarning: Accessed None 'PlayerReplicationInfo'
DunDefPlayerController MenuLevel.TheWorld:PersistentLevel.DunDefPlayerController_3
Function UDKGame.DunDefPlayerController:SeamlessTravelFrom:00E0
ScriptWarning: Accessed None 'PlayerReplicationInfo'
DunDefPlayerController MenuLevel.TheWorld:PersistentLevel.DunDefPlayerController_3
Function UDKGame.DunDefPlayerController:SeamlessTravelFrom:0114
Error: StartLocalVoiceProcessing(): Device is currently owned by another user
ScriptWarning: Accessed None 'GameSettings'
Main MenuLevel.TheWorld:PersistentLevel.Main_2
Function UDKGame.Main:HandleSeamlessTravelPlayer:056B
Log: SAVE FILE(1): size 2819
Log: SAVE FILE(1): size 2819
Log: SAVE FILE(1): size 2819
Log: FCloudMemoryAchive: saved DunDefHeroes.dun
Log: MenuLevel.TheWorld:PersistentLevel.Main_Sequence.UIAction_OpenScene_2 opening scene 'UI_TitleScreen DunDefUI.TitleScreen_UI' using player index of -1 (DunDefLocalPlayer_0)
Error: StartLocalVoiceProcessing(): Device is currently owned by another user
Warning: Obj theOnlineButton has no handler for DunDef_UIAction_CloseSceneWithAnimation_0
ScriptWarning: Accessed None 'tagName'
AnimNotify_ToggleLights DD_LOGO.Anims.LogoAnims:AnimSequence_0.AnimNotify_ToggleLights_0
Function UDKGame.AnimNotify_ToggleLights:Notify:00CE
ScriptWarning

Thanks.

I'm having an issue when I try to play on ranked mode, while connecting to trendy my game crashes, no error message, it just crashes. I don't know why because I played with no problems before this issue.
I made the log but it only says CFS: EVENT CFS_OnFileLoadSuccess 22452

I contacted steam support as they couldn't do anything they advised me to contact third party support department, and I did it several times. I think its amazing how trendy won't even answer (I paid the game and I can't play it, amazing hum?).

So I'm here asking again (yea like the 100 time) can someone PLEASE look into my problem? Has anyone been in this case before?

Thanks in advance,
Lu Monteiro

I've been getting this
[QUOTE]Log: CFS: EVENT CFS_OnLoginError: ERROR 14 MESSAGE User authentication failed: last response - RESPONSE Error URL [url]http://ddcloudfs.cloudapp.net/Authenticate.ashx?usernamehex=52656150784b696e47&password=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&cdkey=nocdkey&providerID=76561198038572928&language=EN&clientVersion=11[url][/QUOTE]

OK I have no clue whats going on with my game but this is what I have been getting in my log
Warning: Warning, Failed to load 'PostProcessChain DunDefMisc.DunDefScenePostProcess': Failed to find object 'PostProcessChain DunDefMisc.DunDefScenePostProcess'
That was the first thing that seemed kind of odd
Then im getting these
ScriptWarning: Accessed None
DunDefHeroManager Transient.DunDefHeroManager_0
Function UDKGame.DunDefHeroManager:RefreshCores:0021
There are like at least 10 of them all slightly different anyone have any insight to what is going on with this?

I cant join anyonline game because the online game option is disabled. I tryed to verify local files and defrag them and result was the same. I tryed to create the log file but i dont have in my steam folder the folders you are talking about
Yours path: Program Files(x86) > Steam > SteamApps > common > Dungeon Defenders > UDKGame > Logs
Mine path: C:\Programs\Steam\logs
So now im pretty desperate because i dont know what to do; some people who i metsayd i got banned but i dont think so because: 1) there are no reasonably reason to got ban 2) no mail or notification says that so
Am i wrong? I beg you to answer me, my mind is getting crazy for what is going on.
Thanks for attention!

I had a game freeze during the "Proceeding to next level" title, shut down the game and i haven't been able to reconnect after that, around an hour has passed and i've tried the solutions offered here on the website.

Log says i've got a Code 12031
Log: CFS: EVENT CFS_OnLoginError: ERROR 116 MESSAGE HTTP Error 116
Status Text: 'Open URL Failed: Wininet Error Code: 12031

The website over the codes says it is a.
12031
ERROR_INTERNET_CONNECTION_RESET
The connection with the server has been reset.

I just seem to timeout when trying to join, also i have tried switching download regions on steam to see if it had any effect, no luck.