Missing Prize

I won a prize on twitter!

But... I never actually got it?

 

I believe I replied correctly, but never got any contact back, and with stuff going on I honestly almost forgot entirely!

I don't suppose I still can be sent the DLC?

 

Tweet:

 

Congrats. I stopped trying when Trendy was still in charge. I never won anything. I never even knew if I was actually entered to win anything. 

 

Did you try emailing support@chromatic.games?

On 2/5/2023 at 5:38 AM, Batophobia said:

Did you try emailing support@chromatic.games?

I replied to the original tweet. They responded saying it's on my account and that they would remove and re-add it their end to be sure. Not sure how that works as Steam DLC is usually key based, but sadly its not in the game or on my account.

No reply since though so will try the email, thanks.

3 hours ago, LemonyNebula said:

I replied to the original tweet. They responded saying it's on my account and that they would remove and re-add it their end to be sure. Not sure how that works as Steam DLC is usually key based, but sadly its not in the game or on my account.

No reply since though so will try the email, thanks.

Try playing online now, I updated your account and you should have it, if not send me a message on the forums or on discord and I'll get it sorted.

On 2/8/2023 at 4:01 PM, [CG] Philip said:

Try playing online now, I updated your account and you should have it, if not send me a message on the forums or on discord and I'll get it sorted.

Yep, the cosmetics are showing up in game now. Thank you, I appreciate it!