kasikcz 0 Posted March 31 Hey so I opened ticket last Friday and still no answer is that normal? Share this post Link to post Share on other sites
PNM86 16 Posted March 31 I heard on discord that the person who runs support is away on holiday. Share this post Link to post Share on other sites
[CG] Brittani 85 Posted March 31 5 hours ago, PNM86 said: I heard on discord that the person who runs support is away on holiday. Yes^ We're a bit behind on tickets for this reason. Share this post Link to post Share on other sites
Woqini 0 Posted April 1 13 hours ago, [CG] Brittani said: Yes^ We're a bit behind on tickets for this reason. A bit behind ? - i sent a support ticket 3 weeks ago, no response yet. Share this post Link to post Share on other sites
[CG] Brittani 85 Posted April 1 8 hours ago, Woqini said: A bit behind ? - i sent a support ticket 3 weeks ago, no response yet. I can look into that for you - did you use the same email listed on your profile when you sent the CS message? Share this post Link to post Share on other sites
Woqini 0 Posted April 2 15 hours ago, [CG] Brittani said: I can look into that for you - did you use the same email listed on your profile when you sent the CS message? Ticket ID #38503 sent feb. 7th, so actually almost two months ago :) same mail, yes. Share this post Link to post Share on other sites
[CG] Brittani 85 Posted April 2 7 hours ago, Woqini said: Ticket ID #38503 sent feb. 7th, so actually almost two months ago :) same mail, yes. You should be hearing from us shortly! :) Share this post Link to post Share on other sites
Woqini 0 Posted April 2 1 hour ago, [CG] Brittani said: You should be hearing from us shortly! :) Dont bother, i got the answer from someone in this forum. Share this post Link to post Share on other sites
