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Pheonix Pet email = no pet yet


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Got an email and code for the Pheonix Pet.  went into the game and it took the code and said i have the pet (and here we go)  BUT it is no where to be seen?  looked in all my bags turned off filters waited a couple days, restarted the game  still no pet.   any ideas guys?

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  • 2 weeks later...
8 hours ago, Robberbaron said:

Sorry for the long absence but yes i have a lot of room

From this, I'm assuming you still don't have the Phoenix Pet? Have you logged into online play at all from the main menu?

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  • 3 weeks later...

yes i have logged in  several times.. just kinda gave up on getting it actually

 

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22 hours ago, Robberbaron said:

yes i have logged in  several times.. just kinda gave up on getting it actually

 

Can you please send a ticket to support@chromatic.games for this issue. We'll be able to involve some more people to see if we can figure this out.

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