Kickstarter Refund Request

Well...no response or update on the switch.  Time to start the process. Step 1:

Chromatic,  I would like to formally request a refund of the money I provided to you for the development of Dungeon Defenders Advanced on the Nintendo switch.  You have not fulfilled your advertised promises and refuse to provide timely updates on progress.  As a customer I feel I have been misled.

Since I know that someone I’m Chromatic’s employ monitors this site at least every 24 hours, I’ll give you 48 hours to provide information  on how I will receive my refund.

Thank you.

For questions and issues with your order you can send an email to Support@Chromatic.Games and they will be able to pull up your order and assist you.

I’ve sent 2 and received nothing back but a automatically generated response saying my event was created

Support teams have been crazy slow for most companies recently.  Sending multiple requests is likely only going to make it worse.  I get that your patience has run out, which is why you're asking for a refund in the first place, but try to have a bit more.