Dizzy49@gmail.com 5 Posted October 28, 2020 I got 4 codes for the game from KS. I redeemed one a while ago, and just tried to redeem a second one for my daughter to play with me. None of the other 3 codes worked. They all said they were already claimed. Who do I need to talk to to resolve this? Thanks! Share this post Link to post Share on other sites
chpoit 96 Posted October 28, 2020 hit up philip on discord Your backerkit/email account might be compromised, you might wanna change your passwords and use a password manager to generate and store secure passwords. That or CG messed up and gave you the same codes they gave other people. 1 Share this post Link to post Share on other sites
Batophobia 198 Posted October 28, 2020 Philip is likely going to tell you to email support@chromatic.games Share this post Link to post Share on other sites
Dizzy49@gmail.com 5 Posted October 28, 2020 I emailed them last night, and when I spoke to Philip today that is exactly what he said to do. So now I'm just waiting on support. Share this post Link to post Share on other sites
iceducky33 17 Posted October 29, 2020 you might also wanna change your email name to a nickname insted ;P Share this post Link to post Share on other sites
Dizzy49@gmail.com 5 Posted October 29, 2020 Odd, it won't let me. I can change my email address, but not my display name. That seems backwards :( 2 Share this post Link to post Share on other sites
