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To You, Our Defenders

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We wanted to address a couple issues that have popped up with our release. We heard multiple people mention they were frustrated with our lack of transparency, so we thought we would walk you through our latest challenges and choices so you can better understand how we got to where we are with the game. It’s always our goal to produce a great game, but it’s also important to us to listen to our community and let them see inside our process. DDA is a game that we’ve worked on tirelessly for over the last 16 months. At this point, we’ve all worked (mega) overtime, pulled all nighters, and sacrificed holidays trying to make the best game we can. We know it’s not perfect, nothing ever is, but we love it and we are proud of it and we want you, our wonderful community, to be able to connect with our new game and remain a valuable part of the community we created the DD franchise to foster and grow in the gaming world. 

Play and Legacy
Players are able to create new heroes on the Legacy version as well as the Play version. This was to allow us to create the framework to support mods in the future, but more importantly it helped us do a couple other things. Going into live, we were running into an issue creating new profiles alongside the Early Access profiles that caused a ton of problems, which presented three options to us:

  • Make one game mode, but wipe Early Access profiles. This is something we refused to do and wanted to avoid if at all possible.
  • Move the Early Access profiles to a Legacy section of the game that we were investigating for Mod Support.
  • Investigate more options that would take a considerable amount of time, resulting in another delay and pushing our release even further.

We didn’t want to wipe profiles, and we didn’t want to push our release back any further. The best solution with the options we had was putting them into a Legacy section. We would be providing players with two different modes similar to DD1, something players asked for; didn’t have to wipe player profiles, something players asked to prevent; and didn’t have to push our release back any further to try and find a solution. We even added a way to make more of these Legacy profiles for players looking to play with their friends who have spent a lot of time in Early Access, without burying us in future tech debt for additional adds to DD:A.

We get that this has caused frustration, and it’s not our favorite result, but it’s the best we were able to produce given the options we had. This would have been outlined, but we believed we were providing what players wanted, as outlined above, and it seems with some we missed the mark a little. For that, we’re sorry. We hope you can give us a bit of understanding and goodwill even when you don’t always agree with our decisions. Making games for a diverse community of players is always a moving target, and we will always strive to hit that mark for as many of our community members as possible. This sh*t is complicated. We promise we are listening and doing our best. 

We received an overwhelming amount of feedback from players, with a lot of Steam reviews pointing as the price felt like a high barrier of entry. We took that to heart and wanted to provide our game at what people believed to be a fair price. 

We’re wanting to make sure that everyone playing our game has a great time, feels respected, and also on the same page as us throughout development. We hope that this post has helped explain why things are the way they are and we hope you continue to support indie games, support the DD community, and enjoy the efforts of our hard work these past 16 months! 

Thank you,
Chromatic Games

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