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Soleyman

Is there a way I can obtain an item back without having to contact support?

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Basically, one of my relics disappeared. I contacted support, and got it back. Then, this same day, it disappeared again. I've noticed that this happens when I click the auto-equip option. Oh, and when I go to the scavenger and select "claim" despite all my items being claimed, for like half a second, I can see the relic I lost in there. So, is there a way to prevent this other than "don't click the option" or "contact support"? 
thanks for reading

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