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Lost an event item

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I was organizing my inventory and moved the event pet "Red", from the recent event, and then opened the folder and the pet just disappeared. It was my 1st event and i lost the pet and i wanna know if theres anything i can do or if someone from support can help me.

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First, its probably a good idea to thoroughly search your item box, but if you still cannot find it, contact (?)trendy(?)/chromatic, and ask if they can rollback your account to some time inbetween when you lost your pet and when you first recieved it. If they can, you would loose any items/experience you have gained in that time, but if you get Red back, im pretty sure it would be worth it!

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You won't get a rollback for lost items, only if you lost your whole save. Export your data to open and delete all folders there, all items will go to the root of your item box. That should make it easier to see if you still have it in your box or on a character

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