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Eobe

Lost Characters

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All my characters appear to be gone when I log into Ranked, any idea what caused this? More importantly, is there a way I can get them back?

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Did you switch from windows to linux? Contact chromatic and do not log into that account at all before they say it is ok, unless you already did overwrite the savefiles bunch of times by playing the game on ranked again.

But. Know this. You can go from linux to windows, but not from windows to linux.

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Did you switch from windows to linux? Contact chromatic and do not log into that account at all before they say it is ok, unless you already did overwrite the savefiles bunch of times by playing the game on ranked again.

But. Know this. You can go from linux to windows, but not from windows to linux.

You can't do either of these things. The different platforms are on different versions and are not compatible with each other.

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23 hours ago, jyutta said:

Did you switch from windows to linux? Contact chromatic and do not log into that account at all before they say it is ok, unless you already did overwrite the savefiles bunch of times by playing the game on ranked again.

But. Know this. You can go from linux to windows, but not from windows to linux.

Guilty. I downloaded it onto my Mac a few days ago. I'll try and figure out how to get in contact with Chromatic.

Thanks for the help!

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Don't play DD right now.  If you do, it might make it so they can't restore your save data.  Just wait to hear back from CG.

Can you post a link to your Steam profile?

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On 5/6/2019 at 9:01 PM, Plane said:

Don't play DD right now.  If you do, it might make it so they can't restore your save data.  Just wait to hear back from CG.

Can you post a link to your Steam profile?

Sure thing, you can find me at https://steamcommunity.com/id/eobe

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Your data should be restored now.

Make sure you don't play on Mac/Linux again or unfortunately it'll disappear again.

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