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Alhanalem

If you've been banned from Ranked

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This forum seems to be full of unban requests, so in the interest of avoiding more, here is a quick reference.
Please do not make threads asking to be unbanned. They will be locked.  If you any further questions, the Players Helping Players forum section is the place to ask!

How did I get banned?

There are two kinds of bans: VAC (Valve Anti-Cheat) bans and Trendynet/Ranked bans.

  • VAC bans are the result of known cheat programs/hooks/other tools that can be used to mess with games. VAC bans are game specific and only restrict you from playing on VAC-enabled servers (All online games are VAC-enabled). The only tools explicitly authorized for use with the game are the game's editor (DDDK) and the steam workshop tool used to launch the editor and upload things to Steam Workshop. Be aware that VAC bans operate on a delay system, so you won't be easily able to determine exactly what triggered the ban. They do this to make it harder for hackers to develop ways around the system.
  • Trendynet/Ranked bans are the result of various rule infractions while playing Ranked games. While some of these infractions can also result in a VAC ban as well, others may not. These infractions may include but are not limited to duplicatiing or modifying items, Running a paypal shop, buying anything from a paypal shop, or trading in or otherwise knowingly purchasing modified items.

If you are VAC (steam) banned

There is nothing that can be done. Valve will not lift VAC bans under any circumstances. You can still play (and cheat) to your hearts content in local play.
If the Play Online button is grayed out, it may be due to Steam Community maintenance, so you can check if you are banned or not you by reviewing your steam profile.

If you are Trendynet (Ranked) banned only

You can visit this link and ask about your situation: Trendy Support
However, usually, unban requests won't be honored. If you are certain you have reformed you can consider getting the game on a new Steam account (or use Family Share to play the game on another account), but if you are using tools or attempting to cheat or knowingly purchase hacked items you can expect to get banned again. So please don't do it.

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