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CDT UPDATE 4 Bug Report Thread

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@Zoso the Mage quote:

When I try to launch the game from Steam, I get the error message "file MSVCP100.dll not found".  I have tried re-installing the game, have verified the files, and tried running it as administrator.  I still cannot get it to run.  Any help would be apricated.  Thanks.

Run ue3redist.exe from somewhere in the dungeon defenders folder (search for it using the file explorer)

Then install all these 5 vcredist
https://www.microsoft.com/en-us/download/details.aspx?id=14632
http://www.microsoft.com/en-us/download/details.aspx?id=30679
http://www.microsoft.com/en-us/download/details.aspx?id=40784
https://go.microsoft.com/fwlink/?LinkId=532606&clcid=0x409
https://aka.ms/vs/15/release/vc_redist.x64.exe

Verify game files, restart your computer and try again

That should fix it (fixed for the 2 players that had the same problem before)

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Thanks for your response.  When I try to run the ue3redist.exe file it gives me the same error as when trying to run the game (file MSVCP100.dll not found).  I have downloaded and installed the files you have listed and tried to run both the game and the ue3redist.exe file again and still get the same error.  I am using Windows 10 if that matters.  Any other suggestions?

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@Zoso the Mage quote:

Thanks for your response.  When I try to run the ue3redist.exe file it gives me the same error as when trying to run the game (file MSVCP100.dll not found).  I have downloaded and installed the files you have listed and tried to run both the game and the ue3redist.exe file again and still get the same error.  I am using Windows 10 if that matters.  Any other suggestions?

I only sent the x64 vcredist, from what I saw you should need to install the x86 as well. Try this one
http://www.microsoft.com/en-us/download/details.aspx?id=5555

If that doesn't work try looking at windows updates to see if you're missing anything

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Posted (edited)

I'd like to share my sad story and lament... I have over 2200 hours into DD and have loved every second of this game and the people I've met. But over a year ago I stopped playing and don't know if I could get back into it. I had 12 lv100 hero's and several event items but then one day... I tried linux. When the game loaded all my hero's and items were erased in a panick I booted back to windows but alas.. there was nothing. My Ult+ mail chestplate, my Ult++ tiger pet, my Supreme BF Drill all lost to the void. I sat there and cried for hours; I knew time would continue to pass and life would go on but I couldn't see any furture I wanted to be a part of. Like I said this was at least a year ago and I have found hope again, but may this serve as a warning to any others out there. Linux, not even once...

 

Ok but in all seriousness. I was devastated and if someone knows what happened or how this could be prevented - I loved this game and may get back into it.

Edited by SinnerInSociety

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This is a known (but not well advertised) thing that will happen when switching from windows version to the unupdated linux/mac version. I've heard that when this happens it may be possible to reset your account, try pm'ing acen or someone at the cdt, I don't know how it is done. I think you need to request trendy to do it. Also, don't log in again, I think that will overwrite some backups trendy keeps or something.

Not sure if you can get it fixed at this point. I think we should have some warning in the launch window, because it can cause major problems.

Also, I'd be happy to give you some starting items if you decide to get back into DD :D

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