Trendy, Why Do You Not Listen To Your Customers?

When Trials came out, we told you that we did not like being unable to choose the map we play. We told you we did not like the hard counters that prevent us from being about to use our favorite defenses that you invested the time, money, and development resources into creating for us.

When Win Streak bonuses came out we told you we did not like the implementation of the consecutive win requirements because it just makes connection issues and random bugs that much more painful. We lose win streaks over stupid reasons that are 100% not our fault.

When we reached Chaos 7 and had nothing to grind for, except for grinding itself, we asked you for a reason to grind. We wanted something to do, for a reason, at the end game.

Then you give us Power of the Ancients and we just got more of the same.

Knowing that most of us don't like to play random maps, you still require us to play random maps.

Knowing that we find hard counters not fun, you still make us play with hard counters.

Knowing that win streaks are ended unfairly by no fault of our own, you made win streaks a requirement for progression in Onslaught. It's so much worse than win streak bonuses because now connection issues and bugs literally STOP you from progressing instead of just taking bonus loot away.

When we said "we want something to grind for", all you heard was "we want something to grind for." So you gave us a mode of endlessly grinding just for the sake of more grinding without earning anything. Some might say you do earn ancient power from this grind, but honestly, so what? What good is Ancient Power? All it does is let you grind more. It's grinding for the sake of grinding.

Please turn this ship around and start listening to what your customers want. You are no longer filling the action TD hole in our lives. If you don't do it, someone else will, and we will be gone forever.

@grundy923 quote:

When Trials came out, we told you that we did not like being unable to choose the map we play. We told you we did not like the hard counters that prevent us from being about to use our favorite defenses that you invested the time, money, and development resources into creating for us.

When Win Streak bonuses came out we told you we did not like the implementation of the consecutive win requirements because it just makes connection issues and random bugs that much more painful. We lose win streaks over stupid reasons that are 100% not our fault.

When we reached Chaos 7 and had nothing to grind for, except for grinding itself, we asked you for a reason to grind. We wanted something to do, for a reason, at the end game.

Then you give us Power of the Ancients and we just got more of the same.

Knowing that most of us don't like to play random maps, you still require us to play random maps.

Knowing that we find hard counters not fun, you still make us play with hard counters.

Knowing that win streaks are ended unfairly by no fault of our own, you made win streaks a requirement for progression in Onslaught. It's so much worse than win streak bonuses because now connection issues and bugs literally STOP you from progressing instead of just taking bonus loot away.

When we said "we want something to grind for", all you heard was "we want something to grind for." So you gave us a mode of endlessly grinding just for the sake of more grinding without earning anything. Some might say you do earn ancient power from this grind, but honestly, so what? What good is Ancient Power? All it does is let you grind more. It's grinding for the sake of grinding.

Please turn this ship around and start listening to what your customers want. You are no longer filling the action TD hole in our lives. If you don't do it, someone else will, and we will be gone forever.

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Came back from a few months break when I saw about that new ancient power update.

I thought onslaught was the new improved infinite mode we had like 2 years ago, but less boring.

All it is is the same crap we had since the beginning, I don't really see any difference from trials especially since it seemed to be advertised as the new hotness.

I've been here since nearly the beginning of alpha (dec 2014) when cap was 25 and throne room was end game, guess your loosing another long time customer.

i completely agree with this. Trendy doesnt listen to us, or have some motto of listening but doing the opposite of what we want.

I'd really like to see about a tenfold increase in the ancient power buffs.  I was really looking forward to grinding and having ridiculous and fun defenses like what vicious strikes added to the game.  But a 2.5% range increase if I prestige 5 times? 

The life leech talent was the only one that was exciting at all and even then I probably wouldn't put more than a point into it.  Or maybe just remove talent caps on ancient power.  I could imagine myself grinding defense range 0.5% at a time if there was a light at the end of the tunnel more appealing than 2.5% brightness.

I have to wonder why have such low potential benefit to ancient power if onslaught is infinite progression?

TE is a business. We (the regular, c7+, higher asc people) are the minority, we collectively don't spend the money. We might be the vocal majority on forums, but we don't contribute significantly enough to make a business change course.

If one of us (I'm trying!) can think of a suggestion that gives them an additional potential revenue stream, whilst giving us the things we all clearly and desperately want, they would do it in an instant.

@bfgeleven quote:

TE is a business. We (the regular, c7+, higher asc people) are the minority, we collectively don't spend the money. We might be the vocal majority on forums, but we don't contribute significantly enough to make a business change course.

If one of us (I'm trying!) can think of a suggestion that gives them an additional potential revenue stream, whilst giving us the things we all clearly and desperately want, they would do it in an instant.

I can't even tell what your point is. You seem to be implying that random maps, hard counters, & consecutive win streaks, some how create a revenue stream from casual players. How?

Pretty much all the new content has been for the elite players.

* Mastery Mode = For elite players.

* Onslaught Mode = For elite players.

Nothing for the casual player at all. Just look at the leaderboards for both modes......... TE doesn't care about the casual player anymore.

@grundy923 quote:

@bfgeleven quote:

TE is a business. We (the regular, c7+, higher asc people) are the minority, we collectively don't spend the money. We might be the vocal majority on forums, but we don't contribute significantly enough to make a business change course.

If one of us (I'm trying!) can think of a suggestion that gives them an additional potential revenue stream, whilst giving us the things we all clearly and desperately want, they would do it in an instant.

I can't even tell what your point is. You seem to be implying that random maps, hard counters, & consecutive win streaks, some how create a revenue stream from casual players. How?

My point is that we (the people posting here, which is presumably the more hardcore players) aren't likely to be taken hugely seriously because our ideas/wants/needs don't collectively represent enough revenue. We're asking them to dedicate hours of time with programmers and designers etc, to make the changes we demand, for little to no return.

Everything Trendy does has to be done with commercial reasoning behind it. Of course they want us to all be happy, but more importantly they want us to spend money.

I don't know if what they have done recently does generate revenue from casual players, because I'm not one, but revenue generation would have been a large factor in their thinking. I'm sure not all of the things they implement work from a commercial perspective, I'm sure they get it right and wrong on that front as much as any other business, but its a key factor in decision making.

For example, Mastery encourages players to buy more characters so that the "Only 1 of each defense" modes are easier. I am a case in point. I only had the original 4, but with both "1 of each only" and "no blockades" (for example), its virtually impossible to beat the map. You can save up medals of course for new characters, and get them free, but there is an option to buy (and I did, the EV2 and the AL).

Think of a way to offer potential revenue, as well as deliver the game we want, and its far more likely to be considered.

After more than 6 months of absence I logged in to the website to see how things are going here.

Same complaints, same issues, same boredom, same of everything........seems like nothing changed.

I'm not even going to start up this game after reading all this.

If Trendy hasn't learned by now, then they probably never will if it takes them more than a year to realise they screwed it up.

I always asked them to start up DD1 and have a look at it to learn what this game is all about, but nope, no response, no reply.........nothing.

See you guys in a few months maybe...........(probably not)

@bfgeleven quote:

TE is a business. We (the regular, c7+, higher asc people) are the minority, we collectively don't spend the money. We might be the vocal majority on forums, but we don't contribute significantly enough to make a business change course.

If one of us (I'm trying!) can think of a suggestion that gives them an additional potential revenue stream, whilst giving us the things we all clearly and desperately want, they would do it in an instant.

Well then I would say the problem lies with their marketing team. I can think up hundreds of ideas right now to bring in revenue, because I exclusively play freemium games. I've also played my fair share of pay to win, pay  to play, and of course-one time purchase games. This does not mean I should be giving their marketing team ideas. As a consumer I can give feedback, but they don't PAY ME to do the marketing for them.

My word of mouth praising the game is all they'll get once the product is complete and enjoyable for anybody I can recommend it to.

For example:

I would like a truly endless Onslaught with no reset. It gets progressively and exponentially harder.

It drops better loot each floor past 65, better than C7 23k. However, it doesnt do it during waves from bosses, it drops the loot ONLY in the end chest, meaning you have to beat the map to get the top loot, not just survive to the 2nd wave and the first boss.

But, for a few ££, you can buy them from the tavern (you can only buy the top lot for the floor you are currently on of course). So, if your struggling on a floor, buy the loot from the tavern, you get the small increase in stats that may get you over the line. Or, keep grinding and eventually do it for free.

I'm not saying this is the answer, I'm saying its the kind of change that makes commercial sense, and therefore might be considered. I would try the map for a fair few hours, but if the next shard (say 23k to 24k or whatever) was a just few quid, eventually I'd probably give up and buy it.

Yes Trendy, your customers want to Platinum the game! 

@UnarmedReaper07 quote:

Pretty much all the new content has been for the elite players.

* Mastery Mode = For elite players.

* Onslaught Mode = For elite players.

Nothing for the casual player at all. Just look at the leaderboards for both modes......... TE doesn't care about the casual player anymore.

Sorry, but I have to disagree with this.  The argument might apply a little more to Mastery (hence the word "Mastery"), but not with Onslaught.  Anyone can play onslaught.  I'm a casual player, and I'm slowly working my way up the floors as I get a chance.  I'm currently at floor 61, hoping to be on floor 70 within a few weeks, then doing my first reset.

But I DO agree that there are some tweaks that need to happen to make the onslaught more appeasing.

I mean, I'd have stopped listening to the community after providing everything they asked for :

Community: TRONDI PLS GAME 2 EASY PLS MAKE EET HARDER

Trendy: Got ya fam *introduces nightmare 1~4*

Community: TRONDI PLS GAME 2 HARD PLS GIB THINGS

Trendy: Say no more *un-randomizes loot, makes it class-only, introduces specific passives*

Community: TRONDI PLS GAME 2 EASY PLS MAKE HARDER

Trendy: b-but... *makes items drop only specific stats with specific passives*

Community: TRONDI PLIS GAME 2 BORING PLS GIB MORE RANDOM STUFF

Trendy: 

I'd also like to point out the excessively noisy people who hoard a buttload of crap before every patch so they can 100% the next one in a few hours and then come to the forums crying about the game being too easy and saying the patch didn't provide any content at all.

I'm not defending them, they made some really bad choices in the late patches, and I still have 5 and a half bags full of shards, but holy bananas guys, calm y'alls tits down.