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Stuart williams

DEVASTATION ON PS4!!!

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Im hopeing that i get a response from the dev team who made dungeon defenders two,please dont misunderstand me i truly love your game.Your hard work and commitment really shines through with in the game,i recently down loaded the free to play version on ps4 last week end ,and have been playing it solid every day for numerous hours at a time around 12/14 hours a day.I have spent around 35 pounds on the game so far on characters and costumes and an extra character card,wich shows how much i have been enjoying the game.How ever this brings me too my dilema,i had four diffrent characters and had them all on level 50 with asescion level 23.All had quite a good balance of weapons,tower perks and armor.I decided to go for a fith character,this is where my dilema starts.I decided to take the wizard and ended up deleting my main character the elf archer,i did not think it would delete her as there was no warning as i did this.I then went about buying the extra character card thinking she would be saved!But she was not as i went to delete the wizard i ended up deleting my knight as well.So you can imagine how greatly dissapointed in myself i was,then i stupidly ended up with two amazon girl characters.I thought to myself to delete the level 1 but did not as there is no way of seeing wich is the level  50 one.So i stopped there,i was going to start the elf archer and knight again but dont have the extra card any more.I was wondering if there was any way that you's could help me please? I was going to de-install the game and saved data  from the ps4 ,and re down load the game and start a new game but then i will lose my character skins( the jet pack elf,barbarian knight), character (amazon girl),tower skins for the elf archer.So im begging on bended knees(Wiping the tears from my redend eyes) lol.If you could please contact me by my regesterd email address to let me know if you can do any thing for me.I'm hopeing that i will hear from you's.

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Aww, let my try to help you.

I have no clue about how it is on PS4 but are you sure that you deleted your characters accidently? Maybe you just pulled them out of your hero deck and they are still in your hero overview?

If you truly deleted them, then you might want to write a ticket here:

https://trendyent.zendesk.com/hc/en-us/requests/new

and request a restoration, which means they will set your account back to a previous point before you accidently lost them. 

I am not so well versed about PS4 stuff so maybe [[5896,users]] could help you more, gobu. But a ticket would be definitiv good and it should be possible to get your account reseted to before you deleted them i belive.


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I dont see a option to view all my cards,watched a tuturial to see if there was.But i think its a video fom pc.I have sent a request for lost data to them with a brief discription.An also memtioned about my thread on this forum.Thanks for yor help 8)

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@Stuart williams quote:

-snip-

A lot of players seem to be having this issue? As far as accidently deleting the wrong characters, since it was in a panic from your confusion, you can probably use the link [[94093,users]] was nice enough to provide to request a rollback for your account. Your decision though. Their gear should of went to your inventory, and leveling characters back aren't that hard. Better than possibly loosing anything in the rollback imo.

Now onto the "missing" character... I believe for consoles L3 (pushing in the left stick) should bring up your full list of created heroes from the inventory screen. It should be listed at the bottom left of the inventory screen. Seems to be confusing a lot of people, but creating a new hero when your deck is full usually makes the new hero replace your currently active one in the deck.

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@Stuart williams quote:

Thanks ArcAngel and anime you guys are stars,Yes i found them!!!I had pulled them out of my hero stack.

Awesome its solved =). Have fun playing and enjoying the game!

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