Dipole 0 Posted September 18, 2015 Greetings,I play normally at home, but this happens when I try to press play button from my work PC.I logged in successfully at your web-site, and got my account linked to steam there.Also checked steam feature with a new IP registration - it was not the reason in my case.Thanks anyway. Share this post Link to post Share on other sites
chesticles 0 Posted September 18, 2015 Have you tried pressing ok then pressing play again?Sometimes I get this error and I just press ok then play again and it goes away.Also, you could try logging in and out of Steam.There are also some possible solutions posted here. Share this post Link to post Share on other sites
Dipole 0 Posted September 18, 2015 I've tried both, didn't help in my case.Thanks anyway. Share this post Link to post Share on other sites
Planadroit 0 Posted September 18, 2015 Hey [[95145,users]]On Thursday we put up a patch to fix a timing issue with Steam authentication; however, the login process is still very reliant on the local Steam client being in a good state. Try restarting Steam, logging out and back in, etc. before relaunching the game. Make sure you see the Steam overlay pop-up in the bottom right after launching the game - if you don't this is a good sign something is wrong.If you continue to have issues please contact our support group at link. Share this post Link to post Share on other sites
Dipole 0 Posted September 21, 2015 Thank you for recommendation, but that didn't help yet.Tried it as soon as I came to work, re-installed steam app to be sure.Steam overlay pops-up but auth still fails.Screenshot 1Screenshot 2 Share this post Link to post Share on other sites
Planadroit 0 Posted September 21, 2015 Are you sure that Steam is offline on your home computer? Share this post Link to post Share on other sites
Dipole 0 Posted September 21, 2015 no, everything is fine on my home PC, the problem occurs only at work Share this post Link to post Share on other sites
Planadroit 0 Posted September 21, 2015 Sorry, I meant is your Steam client on at home while you test this on your work computer? Share this post Link to post Share on other sites
Dipole 0 Posted September 22, 2015 Nah, my home PC is off during my work time Share this post Link to post Share on other sites
Planadroit 0 Posted September 22, 2015 Hmmm. Needs more investigating. Please send in a support ticket here: link Share this post Link to post Share on other sites
Dipole 0 Posted September 23, 2015 Done, request 11805 Share this post Link to post Share on other sites
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