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Menu not responding, can't play game at all


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At first, I could play the pet update just fine. After a few hours of playing, every menu button (leave, other tab in forge, play, quit ect) made the game freeze for a sec when i clicked on them and nothing happened. I decided to restart my game. I could get past the launcher, but the same thing happened on the main menu (play, options, quit). The only thing I could do with the game was alt+f4 out of it as even the quit button was not working.

I tried the following to fix it:

- verify steam cache

- re-install the game

- reboot pc

- antivirus / firewall already allowed all of dungeon defenders 2 (I only coudn't find a process for playverse if that needs to have a firewall exception to)


As I said before, I could play the game just fine the first few hours after the update, so i have no idea why this is happening. The update was pretty nice, but now I can't even play it :/




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Hi [[42399,users]], 

We are extremely sorry for any inconvenience this may have caused. This is a new bug to me, and it is disturbing that it started happening recently. 

Is there any way we can get a bug report from you? Please make sure you include any screenshots you may have. I'll make sure to pass it along to our QA team. 

Thank you for your patience and your feedback. 

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I already send the same report as here as a report on the google docs form. I could include screenshots, but you woudn't be able to see a thing on it. As the home screen looks just as it should, but the play/options/quit buttons are just not working when i click on them.


As a side note: It could be a coincidence, but this started happening shortly after I bought the DragonFall Defender Upgrade DLC from the steam store a few minutes before the sale was over last friday. Maybe it has some sort of conflict with my first-gen Defense Council Rewards DLC?

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  • 2 weeks later...

Update:

Sill having this issue. I managed to get into the tavern by connecting  a controller and pressing A on it when my mouse pointer was on play. Mouse clicks are still broken, point + A doens't work on every button and full controller mode doesn't work either. 

It's really frustrating I can't even play the game :/

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Please record a video if you can so we can see it in action. A static screenshot might not work but a video in this case is likely worth a thousand screenshots :)

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  • 3 weeks later...

Finally managed to fix this this very frustrating problem.


The problem was in the key bindings file that doesn't get reset when you re-install the game. For some reason, there was no button set anymore for Primary Fire (default Left Mouse). This was why the menu was not responding to my left mouse clicks and freezing. By using a controller to get into the game options menu, I was able to set left mouse to primary fire again.

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@Aurao quote:

Finally managed to fix this this very frustrating problem.


The problem was in the key bindings file that doesn't get reset when you re-install the game. For some reason, there was no button set anymore for Primary Fire (default Left Mouse). This was why the menu was not responding to my left mouse clicks and freezing. By using a controller to get into the game options menu, I was able to set left mouse to primary fire again.

Thanks for following up with this issue, [[42399,users]], and sorry for the frustration. We'll keep this in mind if someone else runs into this issue. 

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  • 4 weeks later...

I just had the same problem. I was adjusting my keybindings earlier and it got messed up. I tried restarting the game, restarting Steam, restarting my computer, reinstalling the game and when none of that worked I was almost going to get a refund on Steam but I'm very glad I found this thread and that I just happened to have an Xbox controller. I would have requested a refund for sure had I not had a controller. Very frustrating but nice job at solving the problem Aurao.

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